Search
ANDIS   Customer Service
Trade Shows

Contact Us

Join Our Team
ProfessionalConsumerSmall AnimalLarge AnimalHotelBlades and MoreShopServiceWhat's NewAbout Andis
Service  | Home
Line
Click on question to retrieve answer or scroll down to view.
F.A.Q.
What is the difference between a clipper and a trimmer?
How do I care for my ANDIS blades?
My ANDIS Master Clipper makes a loud noise, what can I do?
How can I receive literature regarding the ANDIS product line?
Can ANDIS clipper and trimmer blades be sharpened?
Which Model AG Blade do I use to clip or trim my pet's ...?
How do I determine if my ANDIS electrical product is under warranty?
Where can I have my ANDIS electrical product repaired?
How long should a charge last on a rechargeable clipper or trimmer?
Where can I purchase ANDIS blades, parts, batteries and accessories?
What is the difference between Magnetic and Pivot motors?
Why do I want to cut hair with a clipper in the first place?
Why should I buy an Andis Clipper or trimmer?
What is the difference between an adjustable blade clipper and a detachable blade clipper?
How long should a clipper or trimmer blade last?
How do I take good care of my Andis tool?
My state board says I need to sanitize my clipper blades between clients. How am I supposed to do this?
Where are Andis clippers and trimmers made?
What is the advantage of a ceramic clipper blade?
What is the difference between a clipper and a trimmer?

A clipper is intended for heavy duty haircutting, but does not cut extremely close, whereas the blade on a trimmer does cut close and is used to trim the back of the neck, around the ears, around sideburns, etc?
Line
How do I care for my ANDIS blades?

Blades should be oiled before, during, and after each use. If your clipper blades leave streaks or slow down, it is a sure sign they need to be oiled. Position the clipper or trimmer so the blade is facing towards the ground, as the motor does not require internal lubrication. Place a few drops of ANDIS Clipper Oil on the front and side of the clipper blade. Wipe excess oil off blades with a soft dry cloth. When not in use, store blades in the vapor paper provided with the clipper or trimmer at time of purchase.
Line
My ANDIS Master Clipper makes a loud noise, what can I do?

It may need adjustment to the line voltage in your area. To adjust (clean and oil your blade first), turn the SMALL power screw on the side of the clipper clockwise until the noise disappears.
Line
How can I receive literature regarding the ANDIS product line?

You may either email ANDIS direct at info@andisco.com or you may call our toll free number 1-800-558-9441 to request a catalog or literature on any of our products.
Line  BACK TO TOP
Can ANDIS clipper and trimmer blades be sharpened?

Most ANDIS clipper blades can be sharpened at our ANDIS Authorized Service Stations. See our website for the location nearest you. Because of the length of the teeth on trimmer blades, we do not recommend, however, that trimmer blades be sharpened.
Line
Which Model AG Blade do I use to clip or trim my pet's ...?

For face, ears, feet, tail base, throat:
     #10 - Medium Cut, 1.5mm, leaves hair 1/16"
     #15 - Medium Cut, 1mm, leaves hair 3/64"
    For the body, sides, back and matted coats:
     #4FC - Finish Cut, 9mm, leaves hair 3/8"
     #5FC - Finish Cut, 5mm, leaves hair ?"
     #7FC - Finish Cut, 4mm, leaves hair 3/16"
    For "Take-Down" Clipping and Very Matted Coats:
     #3 ? FC - Take-Down Blade, 13mm, leaves hair ?
Line
How do I determine if my ANDIS electrical product is under warranty?

The warranty varies from product to product. Please refer to the information packed with each unit, and be sure to retain your purchase receipt for verification. The warranty period begins from the date of purchase.
Line  BACK TO TOP
Where can I have my ANDIS electrical product repaired?

Professional clippers, trimmers and dryers may be forwarded to any ANDIS Authorized Service Station for repair. See our website for the location nearest you. The repair time will vary, so please contact your service station before sending the unit in for repair. Home use clippers, trimmers, dryers and curling irons may be returned direct to ANDIS.
     ANDIS COMPANY
     Attn: Returns
     1800 Renaissance Blvd.
     Sturtevant WI 53177
Line
How long should a charge last on a rechargeable clipper or trimmer?

When fully charged, the ANDIS Rechargeable Clippers will run for one hour. Trimmers, on the other hand, when fully charged, will run between 20 - 40 minutes. To maximize the life of your trimmer battery, about every two months, run the trimmer completely down, and fully recharge overnight.
Line
Where can I purchase ANDIS blades, parts, batteries and accessories?

ANDIS products are available through a number of sources!! You can obtain any of the above from our authorized service stations listed on the website. When in doubt, call our toll free number for customer service assistance: 1-800-558-9441.
Line  BACK TO TOP
What is the difference between Magnetic and Pivot motors?

Andis offers two types of motors. The newly designed pivot motor, engineered for years of trouble free styling with its "no-hassle" adjustment free operation and our popular and proven magnetic motor. Click here to download the Magnetic and Pivot motor comparison chart PDF to learn more.
Line
Why do I want to cut hair with a clipper in the first place?

Texture, Technical capability, productivity, longevity
Line
Why should I buy an Andis Clipper or trimmer?

EXPERIENCE. Over 84 years making the highest quality tools for salon professionals. Quality. Technical superiority.
Line  BACK TO TOP
What is the difference between an adjustable blade clipper and a detachable blade clipper?

An adjustable blade clipper has a permanently attached blade that adjusts through a range of cutting lengths. A detachable blade clipper features a range of easy-on, east-off detachable blades providing a wealth of blade choices.
Line
How long should a clipper or trimmer blade last?

This is always a matter of the amount of clipper cutting you are doing and how good you are about cleaning and oiling the blade. With proper maintenance your Andis clipper or trimmer blade should last a years.
Line
How do I take good care of my Andis tool?

After every haircut, brush off loose hair, oil the blade with Andis clipper oil, and sanitize and protect your blade with Andis Cool Care 5inONE clipper spray.
Line  BACK TO TOP
My state board says I need to sanitize my clipper blades between clients. How am I supposed to do this?

Andis Cool Care 5inONE clipper spray is perfect for doing this.
Line
Where are Andis clippers and trimmers made?

Andis makes most of out haircutting tools in our factory in Racine, WI, U.S.A. We also have a factory in China where we make Andis tools that have been designed right here in the U.S.A.
Line
What is the advantage of a ceramic clipper blade?

Ceramic blades are a great leap forward for Andis. Ceramics are light weight and highly durable. They do not transmit heat so they run cool and fast. They stay sharper longer. Best of all they cut smoother and faster making haircutting a pleasure.
Line  BACK TO TOP