Thanks for working with our Customer Support Team to have a case created for you to return your product. This is the best way to easily track the status of your return. Please box up your item so it does not have any damage in transit. Also, be sure to ship it via traceable method (USPS, UPS, FedEx). If sending your item in for repair, please do not send your original packaging, as it will not be returned with your unit.
Please include the following:
-
1. Your Case Number
-
2. Your unit with the blade and any charging components (if applicable)
-
3. A copy of your purchase receipt if your product is under warranty
-
4. A detailed description of the issue you are having
Please send to:
ANDIS COMPANY
1800 Renaissance Blvd.
Sturtevant, WI 53177
If you have any other questions, please contact Customer Support at 1-800-558-9441 or email us at info@andisco.com