All Andis clippers, trimmers, and shavers are backed by either a 2- or 5-year limited warranty from the date of purchase. With proof of purchase, eligible products will be repaired or replaced (depending on the model).

All Andis Blades have a 10-day warranty beginning from the date of purchase. Blades will be replaced when proof of purchase is provided.

While Andis Master® Blades and ultraEDGE® Detachable Blades can be sharpened, Andis does not provide sharpening services. Many of our Andis Authorized Service Centers do provide sharpening services and you can view the list to find one near you.

All Andis tools are covered by either a 2- or 5-year limited warranty starting from the date of purchase. The exact warranty length for your tool can be found on the product packaging or in the included materials.

Products purchased used or from unauthorized third-party sellers are not covered under the Andis warranty. Any modifications to the product—such as painting, cutting, or tampering—will also void the warranty.

Most Andis clippers and trimmers made in the USA can be repaired. Some models are not repairable and may be replaced instead if they are still within the 2- or 5-year warranty period.

For repairs sent to us here at Andis, payment must be made by credit card. We accept Visa, MasterCard, Discover, and American Express. Cash and checks are not accepted. Payment is required before repair service begins.

It's very likely! Andis Authorized Service Centers are located in many areas. You can check for a location near you by visiting our Andis Authorized Service Centers page.

Repairs typically take about 10 business days once your item has been received at our facility. Please note that this timeframe does not include shipping time to and from our factory.

Genuine Andis products include quality packaging and documentation. Extremely low prices, poor packaging, missing manuals or warranty information, spelling or logo errors, or no box at all may indicate a counterfeit—especially from auction or resale sites. Counterfeit products are not covered under the Andis warranty.

To create a return case online, please fill out our online return form.

If you need further assistance, submit a contact form or email info@andisco.com. Our team can gather all of the necessary information, create a case for you, and get you everything you need to return your order to our facility.

Products that cannot be repaired and are still under warranty will be replaced.

Pricing is based on model for repairable units. Fees are a flat rate and cover diagnosis, parts, labor, and the return shipping to any US address.

Current Pricing:

Level 1: $30.00 For Models AAC-1, D8, GO/GTO/GTX, LCL, RT-1, and US-1

Level 2: $50.00 For Models CTA-1, LCL-2, MBG Series, ML/GC, and MTC

Level 3: $75.00 For Models AG2/AGC/AGCB, DBLC-2, MLC, ORL/ORL-S, SMC, and RDLC-2

Level 4: $100.00 For Models CCA

To create a return case online, please fill out our Online Return Form.

If you do not see your model listed or you need further assistance, submit a contact form or email info@andisco.com.

Yes, a case must be created prior to you sending your product in for any serviceable action.

To create a return case online, please fill out our Online Return Form.

Our goal is your total satisfaction. If for any reason you are not satisfied with your Andis.com purchase, you can return your order for a refund (less shipping and tax charges) within 30 days of the purchase. After 30 days, our normal warranty policy applies. Warranty FAQ.

If your purchase was not made directly through Andis, we offer a 2-year warranty from the date of purchase. Proof of purchase is required to verify warranty status. Unfortunately, Andis is unable to refund any purchases made through other retailers or distributors.

For warranty and service requests, use our Return and Repairs | Andis or visit our Contact Us - Customer Care | Andis.
 

If you need to return an order purchased on Andis.com for a refund, please submit a contact form within 30-days of purchase.

Orders under $50 ship for $5.00. Orders over $50 ship free.

Expedited (2-business-day) shipping is available for an additional cost and can be selected at checkout. Orders placed before 12:00 PM CST ship the same business day, excluding holidays and closures.

We work hard to ship within 1-2 business days. Please note, we begin processing your order as soon as it is placed, so we are unable to make any changes to an order after it has been submitted.

Andis ships within the United States, including Puerto Rico. Due to shipping regulations, Andis Cool Care cannot be shipped to Puerto Rico, Hawaii, or Alaska.

If your product arrives damaged, please visit our Contact Us - Customer Care | Andis form and select "Product Issue (non-service request)" so our team can assist you.

Using the right speed can help improve comfort, control, and results while grooming. For a simple explanation and visual demo, watch our video: How to Select the Right Clipper Speed When Grooming a Dog.

If you’re new to dog grooming or want a refresher on foundational techniques, our Dog Grooming Basics video library walks you through essential steps, tools, and methods. The series includes guidance for different coat types, including curly and non-curly coats, and is designed to help you groom with confidence at home. 

For a step-by-step visual guide, we recommend first watching our How-To video that demonstrates how to correctly attach Andis attachment combs to your clipper. 

Once you are comfortable with attaching combs, please refer to the following for proper use of attachment combs. How To Use Attachment Combs

Clipping and filing your dog’s nails properly helps keep them comfortable and prevents injury. This video shows the correct techniques for safely trimming and filing dog nails, including how to position the paw, avoid the quick, and smooth rough edges after clipping.  Nail Clipping & Grinding How-To video

Regular grooming helps keep your cat’s coat healthy, reduces shedding, and prevents mats and tangles. This video demonstrates gentle, effective grooming techniques for cats, including how to brush safely, keep your cat calm, and care for sensitive areas. Cat Grooming 101

Proper deshedding helps reduce loose hair, supports a healthier coat, and keeps your dog more comfortable. This video demonstrates effective deshedding techniques, including how to brush correctly, manage undercoat buildup, and deshed safely without irritating your dog’s skin.  Deshedding Your Dog | Videos & Movies on Vimeo

Adjustable blades are screwed onto the clipper and change length with a lever. Detachable blades snap on/off via a hinge system and offer consistent, interchangeable cutting lengths. Adjustable Blades vs Detachable Blades | Videos & Movies on Vimeo

Removing a detachable blade is quick and easy when done correctly. Start with the clipper turned off and unplugged. Hold the clipper firmly, then place your thumb underneath the blade near the hinge and gently push the blade downward and outward until it releases from the clipper. This helps prevent damage to the blade and keeps the clipper aligned for proper performance.561340 eMERGE Clipper Blade Lock Release How-To | Videos & Movies on Vimeo

Basic maintenance helps support consistent performance and extend the life of your Andis grooming tools. Learn more in our Basic Tool Maintenance video.   

If your trimmer needs a blade adjustment or replacement, this video shows how to remove, replace, and properly align the blade to help keep your Andis trimmer working as intended. Basic Trimmer Maintenance: Blade Replacement & Alignment

If you’re using detachable blades, this video shows how to safely remove and re-attach them on your Andis clipper so you can switch blades with confidence. How to Remove & Attach Detachable Blades with Angel Raws

If you’re looking for a closer, more precise trim, this video shows how to adjust (zero-gap) the blade on an Andis T-Outliner so it’s properly aligned for use.                                  Zero-Gapping Your T-Outliner

Regular cleaning, oiling, and part replacement help keep your clippers performing their best. For a quick visual guide, we recommend watching our short maintenance video below. Detachable Blade Clipper Maintenance Video

A worn blade drive can impact cutting performance. Replacing it is a common maintenance task to help keep a detachable blade clipper running properly.                  Replacing a Blade Drive Assembly on a Detachable Blade Clipper

For step-by-step guidance on cleaning, oiling, adjusting, and maintaining your adjustable blade clipper, we recommend watching our complete maintenance care video featuring professional groomer Gabriel Feitosa. Adjustable Blade Clippers - Complete Maintenance Care

For step-by-step guidance on cleaning, oiling, adjusting, and maintaining your adjustable blade clipper, we recommend watching our complete maintenance care video featuring professional groomer Gabriel Feitosa. Detachable Blade Clippers - Complete Maintenance Care