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  • What is the cost of shipping? Shipping charges are based on the total amount of your order. Shipping will automatically be added to your order upon checkout.
    • 0.00 to 48.99 $5.00 shipping
      49.00 to 98.99 $10.00 shipping
      99.00 to 198.99 $15.00 shipping
      199.00 to 5000.00 $0.00 shipping
  • How long does it take for an order to ship?
    • We work hard to ship within 24 to 48 hours. Please note, we begin processing your order as soon as it is placed, so we are unable to make any changes to an order after it has been submitted.

  • Does Andis ship to Puerto Rico?
    • Yes, Andis does ship outside to Puerto Rico, as it is considered part of the United States. However, you can expect shipping times up to 14 business days.

  • Does Andis ship internationally?
    • Unfortunately, Andis does not currently ship outside the United States, but you can most likely still get Andis products where you are. For international shipping, please check the listings for distributors near you at Picking up a product from a local distributor ensures you’ll get a tool with the correct electrical voltage for your area and ensures easy processing for any warranty issues.

  • Can I track my Andis purchase or repair?
    • Once your order has shipped, you will be sent an email with tracking information on your order.

  • Can my order be gift wrapped?
    • Unfortunately, we’re unable to provide gift wrapping at this time.

  • Can I request special shipping options?
    • Unfortunately, we do not offer any upgraded or expedited shipping at this time.

  • What if my product is damaged upon delivery?
    • Please contact Andis Customer Service so we can make it right. You can call us at 1-800-558-9441 or email us at

  • How do I cancel or change my order?
    • Since we begin processing your order as soon as it has shipped, we are unable to make any changes or cancel orders once they are placed.

  • Repair Center
  • PHONE: 1-800-558-9441
  • HOURS: Monday-Friday, 7am-3pm CST (Closed 12-12:30)
  • Returns
    Attn: Returns
    1800 Renaissance Blvd.Sturtevant WI 53177, USA